Warranty card
You have 30 days to exchange the product or get a refund
Open before paying
You can open the order and check the color and dress before payment.
Loyalty Card
Throughout the year, if you buy five products, we give you the sixth one for free.
Why Afaf Company?
Quality Guarantee Card
One-month quality guarantee against any sewing or fabric defects
Option to exchange or get a refund
Direct and fast customer service support for any issue
Al-Afifa Card (Loyalty Card)
When you buy each abaya or product, we save 20% of the price of the product or abaya for you.
When you complete 5 purchases, you will have collected 100% of the price of the sixth abaya or product.
The sixth abaya or product is given to you for free.
It is required that the five purchases be made within one year.
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Frequently Asked Questions
How do I know my size?
To find your size, click on the size chart button located below the price and compare the measurements in the chart with your actual measurements.
Can I open the order before payment?
Yes, you can open the order before payment
Will I receive the same color as shown in the picture?
Yes, you will receive the same color and you can open the order to check before payment
I am 180 cm tall. Will the abaya fit me?
Yes, the abaya is suitable for those who are 180 centimeters tall or shorter.
Can I exchange the product if the size doesn't fit me?
Yes, you can exchange the product if the dress or color does not meet your expectations, or if the product does not fit you in size, but you must contact us within 48 hours after receiving the product.
Can I exchange the abaya if the fabric pills?
Yes, you can get a refund or exchange the abaya if the fabric pills or the stitching tears, within one month after purchasing the product.
Does the abaya come with the hijab?
If the word "set" is written in the product name, it means it comes with the hijab or accessories, which will be explained in the product description. However, if only "abaya" is written, it means the abaya comes alone without any accessories.
Will my order arrive within 24 hours?
Orders in large cities arrive within one to two days from the time the order is confirmed.
Orders in small cities and suburbs take between two to five days depending on the city.
You can contact the number 0662644133 to confirm the exact time.
How much is the delivery fee?
The price includes delivery, meaning it is free